{"id":10356,"date":"2020-11-10T11:28:25","date_gmt":"2020-11-10T13:28:25","guid":{"rendered":"https:\/\/www.valakampiuspn.lt\/?p=10356"},"modified":"2025-10-22T08:11:04","modified_gmt":"2025-10-22T10:11:04","slug":"ko-galime-ismokti-is-kolegu-pasilyginimas-su-kitomis-istaigomis","status":"publish","type":"post","link":"https:\/\/www.valakampiuspn.lt\/en\/ko-galime-ismokti-is-kolegu-pasilyginimas-su-kitomis-istaigomis\/","title":{"rendered":"What Can We Learn from Our Colleagues? Benchmarking Against Other Institutions"},"content":{"rendered":"<p class=\"wp-block-paragraph\">In implementing EQUASS and seeking to improve the quality of our services, in 2020 we compared our activities with those of 2 Lithuanian and 2 foreign institutions.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Viena i\u0161 Lietuvos \u012fstaig\u0173 su kuria lyginome savo veiklas \u2013 B\u012e Vilniaus miesto vaik\u0173 ir jaunimo pensionas yra ilgalaikis m\u016bs\u0173 \u012fstaigos partneris, kita \u012fstaiga &#8211; Gyvenimo namai ,,Pa\u0161ilai\u010diai\u201c.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">The two foreign organisations with which we compared our activities are based in Spain and Portugal.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">2019 m. lapki\u010dio m\u0117n. 2 m\u016bs\u0173 darbuotojos aplank\u0117 vien\u0105 i\u0161 \u012fstaig\u0173 Faro mieste Portugalijoje &#8211; \u00a0,,APPC Faro\u201c (Centro de Atividades Ocupacionais Associa\u00e7\u00e3o Portuguesa de Paralisia Cerebral deFaro, <a href=\"https:\/\/www.appc-faro.org.pt\/pt\/\">https:\/\/www.appc-faro.org.pt\/pt\/<\/a>), kurioje teikiamos socialin\u0117s paslaugos proto ir kompleksin\u0119 negali\u0105 turintiems asmenims ir kurios pasiekimai siekiant kokybi\u0161k\u0173 paslaug\u0173 \u012fvertinti EQUASS Excellence sertifikatu.\u00a0 \u0160i \u012fstaiga geranori\u0161kai sutiko pasidalyti ger\u0105ja savo darbo patirtimi, i\u0161\u0161\u016bkiais ir\u00a0 inovacijomis.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 In February 2020, two social workers travelled to \u201cAPASA\u201d (Associacio de Families de Persones amb Discapacitat Intellectual I del Desenvolupament de la comarca del Montsia, https:\/\/apasa.org\/), located in the Spanish region of Catalonia. This institution introduced our employees to its activities, priority areas, and achievements. <a href=\"https:\/\/apasa.org\/\">https:\/\/apasa.org\/<\/a>), esan\u010di\u0105 Ispanijos \u00a0Katalonijos regione. \u0160i \u012fstaiga supa\u017eindino m\u016bs\u0173 darbuotojas su savo veiklomis, prioritetin\u0117mis sritimis, pasiekimais. \u00a0\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Communication and the sharing of experience with both Lithuanian and foreign institutions providing social services to people with intellectual, mental, and complex disabilities enabled us to learn about the specific features, advantages, and achievements of these institutions, as well as valuable practices that are actually implemented and suitable for us, helping us to achieve greater satisfaction among the recipients of our services.\u00a0<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 What new and interesting things did we learn and implement at our institution? B\u012e Vilnius City Children and Youth Boarding House introduced us to questionnaires used to monitor the quality of life of people with severe disabilities who are unable to speak. We learned that the \u201cPa\u0161ilai\u010diai\u201d Care Home pays considerable attention to promoting residents\u2019 physical well-being: residents spend time by the sea and have a three-wheeled bicycle. Therefore, we also began taking measures related to improving our residents\u2019 physical well-being. In 2020, we submitted an application to the Sports Support Fund project selection competition for the purchase of specialised outdoor sports equipment (exercise machines), and we are currently completing the implementation of the project. Our residents will be able to improve their health by exercising on the equipment.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Pritaik\u0117me Ispanijos \u012fstaigos \u201eAPASA\u201c darbo patirtis: Grupinio gyvenimo namuose \u012frengtas stovas, ant kurio sukabintus daiktus gyventojai gali lyt\u0117ti,\u00a0 steb\u0117ti, klausytis j\u0173 skambesio ir taip lavinama j\u0173 smulkioji motorika, 2020 m. vasario m\u0117n. nauja praktika &#8211; \u012ftraukimo \u012f m\u0117nesio i\u0161vyk\u0173 \u012f namus plan\u0173 pildym\u0105 &#8211;\u00a0 prad\u0117ta taikyti 1 gyventojai, \u00a0gyventoj\u0173 valgomajame \u012frengta multisensorin\u0117 priemon\u0117 \u2013 neonin\u0117s \u0161viesos.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 We learned a great deal of useful information from our Portuguese colleagues working at \u201cAPPC Faro\u201d: their approach to involving relatives in service provision, measures for improving communication with relatives, and simple and practical information systems. On 29 November 2019, during a meeting of the institution\u2019s Advisory Council, aimed at creating more opportunities for residents to express their views by involving their relatives, we asked residents\u2019 relatives to provide suggestions in satisfaction and human rights questionnaires on how they could personally contribute to improving services and ensuring human rights. On 10 February 2020, at a meeting of residents\u2019 relatives, we invited them to participate in organising residents\u2019 leisure activities at weekends, communication, encouraging relatives to visit, correspondence, and ensuring confidentiality. We also introduced a residents\u2019 information system based on the Portuguese model (information about residents and the services provided to them is gathered in one place, residents\u2019 photographs are included so that new employees can become familiar with them more quickly, etc.).<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">In following and implementing the EQUASS principles, it is important not to stop but to continuously improve the quality of services. Becoming familiar with the activities and perspectives of other institutions that differ from our own can make a significant contribution to improving the institution\u2019s activities and increasing the satisfaction of all stakeholders.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">We would like to thank our colleagues for their willingness to share their experience and encourage everyone to strive to make social services accessible and of high quality!<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Deputy Director for Social Affairs<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Virginija Paulauskyt\u0117 \u00a0\u00a0<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"560\" height=\"756\" class=\"wp-image-10365\" src=\"https:\/\/www.valakampiuspn.lt\/wp-content\/uploads\/2020\/11\/124492008_836656083760154_3526065561832909631_n.jpg\" alt=\"\" srcset=\"https:\/\/www.valakampiuspn.lt\/wp-content\/uploads\/2020\/11\/124492008_836656083760154_3526065561832909631_n.jpg 560w, https:\/\/www.valakampiuspn.lt\/wp-content\/uploads\/2020\/11\/124492008_836656083760154_3526065561832909631_n-222x300.jpg 222w\" sizes=\"auto, (max-width: 560px) 100vw, 560px\" \/><\/figure>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp;<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"560\" height=\"756\" class=\"wp-image-10368\" src=\"https:\/\/www.valakampiuspn.lt\/wp-content\/uploads\/2020\/11\/124411179_419754762370107_7586511904806932143_n.jpg\" alt=\"\" srcset=\"https:\/\/www.valakampiuspn.lt\/wp-content\/uploads\/2020\/11\/124411179_419754762370107_7586511904806932143_n.jpg 560w, https:\/\/www.valakampiuspn.lt\/wp-content\/uploads\/2020\/11\/124411179_419754762370107_7586511904806932143_n-222x300.jpg 222w\" sizes=\"auto, (max-width: 560px) 100vw, 560px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>\u012egyvendindami EQUASS ir siekdami pagerinti savo paslaug\u0173 kokyb\u0119, 2020 m. palyginome savo veikl\u0105 su 2 Lietuvos ir 2 u\u017esienio \u012fstaigomis. Viena i\u0161 Lietuvos \u012fstaig\u0173 su kuria lyginome savo veiklas \u2013 B\u012e Vilniaus miesto vaik\u0173 ir jaunimo pensionas yra ilgalaikis m\u016bs\u0173 \u012fstaigos partneris, kita \u012fstaiga &#8211; Gyvenimo namai ,,Pa\u0161ilai\u010diai\u201c. Dvi u\u017esienio organizacijos su kuriomis lyginome savo [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":10358,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[33],"tags":[],"class_list":["post-10356","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-naujienos"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.valakampiuspn.lt\/en\/wp-json\/wp\/v2\/posts\/10356","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.valakampiuspn.lt\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.valakampiuspn.lt\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.valakampiuspn.lt\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.valakampiuspn.lt\/en\/wp-json\/wp\/v2\/comments?post=10356"}],"version-history":[{"count":8,"href":"https:\/\/www.valakampiuspn.lt\/en\/wp-json\/wp\/v2\/posts\/10356\/revisions"}],"predecessor-version":[{"id":13075,"href":"https:\/\/www.valakampiuspn.lt\/en\/wp-json\/wp\/v2\/posts\/10356\/revisions\/13075"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.valakampiuspn.lt\/en\/wp-json\/wp\/v2\/media\/10358"}],"wp:attachment":[{"href":"https:\/\/www.valakampiuspn.lt\/en\/wp-json\/wp\/v2\/media?parent=10356"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.valakampiuspn.lt\/en\/wp-json\/wp\/v2\/categories?post=10356"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.valakampiuspn.lt\/en\/wp-json\/wp\/v2\/tags?post=10356"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}